Everyday a family has to make the decision of moving, weather its the case of relocating, vacating or sometimes its a decision of purchasing a vehicle in NY and want car transport companies to shit it to FL .
During the winter season most of our New York customers travel to Florida to get away from the cold.
Its much easier for customers to travel by air and have their vehicle/s auto transport this way they save energy, time and money .
Its now our job to make sure their vehicle/s are auto transport on time so they have access to them instead of rentals.
We have lots of repeat customers each year during the winter season moving from NY to FL we refer to them has snowbirds.
We also have customers that are first time shippers and know very little about how car transport companies works.
If its your first time transporting a vehicle its very important that you take the time to know how this industry works .
Customers can get confused or lost in the overflow of information found on the internet so in this article we well explain the process of auto transporting step by step to help first time shippers understand how it works.
- First and Last Names
- Phone #
- Email address
- Pick up info (i) City (ii) State
- Drop off info (ii) City (ii) State
- Shipping info (ii) ship date (ii) vehicle/s ( operable / inoperable)
- Carrier (i) open (ii) enclose (iii) drive away
- Vehicle info (i) year (ii) make (iii) model (iv) vehicle type
Step 5Once our company assign customer order to a auto transport carrier, we will send customer an email, this is the ( Dispatch Notice Email) this email will let customers know the pickup date to ensure it will work with their schedule. If this date will not work it is very important to let our company know immediately, this way we can find another carrier for a different date.
Step 6After confirming the pickup date, its know time to prepare and get your vehicle/s ready for pickup. The first thing you should do is wash your vehicle, this way you can identify any damage or scratch on your vehicle. Take photos of your vehicle/s before the pickup for proof any existing damage or not. Be sure to remove valuable products from vehicle/s. Also remove or secure loose parts, you will also need to do a maintenance check before transport. This is important, ensure your gas tank is 1/4 full and no more. These are some of the main things to do when preparing your vehicle/s for transport but for more details visit a-z auto transport.
Customer will have access to the driver cell # this way they can call to ask questions or concerns while vehicle/s are been transported. There are times when customers may unable to get a hold of the driver while on the road, this can be the result of many different reasons such as rest stop, lunch break, rest room stop, unloading or uploading of other vehicles etc. If you don't get a hold of driver leave a message for a call back or try back later.
Written by Tashoy Salmon
November 03, 2016